On-Call
We are a customer service company first. In order to provide the best service possible, we must provide high quality after hours service for our customers.
On Call Procedure
The purpose of this document is to establish Procedures and policies for on-call technicians. This document will address: • How the calls will come in. • How the Technician is to react to an incoming call. • On-Call rotation scheduling • Company vehicle usage for technicians on-call