On-Call 

We are a customer service company first. In order to provide the best service possible, we must provide high quality after hours service for our customers.

 
 
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On Call Procedure

The purpose of this document is to establish Procedures and policies for on-call technicians. This document will address: • How the calls will come in. • How the Technician is to react to an incoming call. • On-Call rotation scheduling • Company vehicle usage for technicians on-call